Jane: Hello, we're so sorry to hear you've been having bad experiences with the new updates. Can you please share more details about what you dislike? We didn't remove any features that were released back then. Is it the design or that you find the new features obtrusive?

We'd love to offer you an app that you can enjoy :)

Marilyn García: my ability to add a second snippet was removed

There used to just be a nice end card whereas now there is a watermark throughout

When I just want to add a videos there is just a cluttered interface showing memories and b roll. I liked how it was before you would just add your video for the day and export it at the end of the year

It’s not fair you’ve suddenly added a watermark for free users, there aren’t enough features for me to want to pay for the app, I just want to remove the watermark and add more snippets. The music and filters and editing tools are not good enough to pay for. If you’re not going to offer the bare minimum for free then offer a small one time charge for me to remove the watermark and have more than one snippet who don’t need all the other features that are monetary worthy anyway

There’s not point adding a bunch of new features that are not executed properly and the main point of the app is getting harder to use

Jane: Thanks a lot for sharing your insights with us.

Regarding the watermark, due to the amount of similar apps out there, we had to find a way to distinguish ourselves easily. We've seen some blogs giving credit to different apps for videos created with our own.

We understand that this might feel a little bit difficult to ignore, and that's why we decided to add the option to remove branding with the PRO subscription.

We are a free app that doesn't use ads or sells your data to third parties to generate revenue. Therefore, getting us some attention with our branding is the best we can do to keep things the same way. We value our users' privacy and would never consider selling your data or putting ads in the app to keep track of what you do and don't.

I hope this gives you some more insight as to why we act the way we do.

If you paid for the app before it was free with an optional subscription, you should be able to add two snippets per day. If that's not the case, please send us a message through the app's settings > more settings... > contact support.